service one Sunday morning. She was a little hot and bothered about some of the things that were changing in the church as well as some of the things that were remaining the same. I tried to greet others as they were leaving while at the same time nodding politely to Mrs. Burns as she complained of her dissatisfaction. When she paused in her litany, my first thought was to ask her, “So what exactly would you have me to do about these things?” But in a rare moment of insight I thought better of asking